Care Coach

Headquarters: San Francisco, US (Remote) About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com. About the Team The Customer Value Architects team sits inside the revenue organization and owns the connection between what customers buy and what they actually get out of Mixpanel. We turn product usage into measurable business outcomes, working across onboarding, adoption, and renewal to make sure customers see the value they signed up for. About the Role The right candidate is a relationship-first advisor who connects a customer's Mixpanel investment to real outcomes for a defined book of accounts. You'll own the adoption and value plan for each account end to end: understanding why the customer bought Mixpanel, tracking whether they're getting the ROI they expected, and driving the enablement and product usage that gets them there. You'll build trusted relationships with business and technical stakeholders, partner closely with your Account Executive and renewal counterparts, and bring a growing point of view on how customers should think about AI in their product workflows. This role suits someone who can own a project end to end and is ready to start extending their influence beyond their own accounts to the wider team. Responsibilities • Own the value plan for each account in your portfolio, connecting the business problem that led the customer to buy Mixpanel with the outcomes they measure. • Build relationships with business and technical stakeholders, aligning Mixpanel's capabilities to what customers care about most. • Run discovery on customer priorities and pain points, and turn what you learn into concrete adoption plans and internal updates. • Partner with your Account Executive on expansion and your renewal counterpart on renewal execution, bringing the value case and adoption evidence that supports both. • Lead enablement/best practices sessions on dashboard design, funnel analysis, and retention modeling to grow how deeply and widely a customer uses Mixpanel. • Monitor usage and health signals and lead business reviews that surface what's working, deepen adoption, and catch risk early. • Spot underused features and contracted capabilities, and turn them into clear recommendations for the customer. • Triage product questions and issues, solving what you can and routing the rest to the right team. • Build a working point of view on a customer's AI maturity, and use Mixpanel's own AI surface to help them build on their product data. • Coordinate with GTM, Product, and Engineering on escalations, and share what works with the broader Customer Value Architects team. We're Looking For Someone Who Has • 4 - 6 years of experience in customer success, consulting, or a related field supporting B2B SaaS accounts, or equivalent experience. • A track record of managing relationships across a range of stakeholders, from business partners to technical teams. • The ability to translate technical concepts, like data models and product metrics, into terms that land with non-technical stakeholders. • Experience turning product usage into a clear story about customer outcomes and ROI. • Comfort building and running adoption plans that tie daily work to a customer's larger goals. • Hands-on experience with AI or agentic tooling beyond casual use, such as MCP-based workflows or LLM copilots. • A collaborative approach to working across account teams and internal partners to move plans forward. • Good judgment for prioritizing which accounts and actions need attention first. Bonus Points For • Background in product analytics, growth, or data-driven product development. • Experience in a technical advisory or professional services capacity. • Familiarity with analytics instrumentation, event tracking, or data tooling. #LI-Remote Compensation The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here. Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information. Mixpanel Compensation Range $125,500—$169,500 USD Benefits and Perks • Comprehensive Medical, Vision, and Dental Care • Mental Wellness Benefit • Generous Vacation Policy & Additional Company Holidays • Enhanced Parental Leave • Volunteer Time Off • Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break *please note that benefits and perks for contract positions will vary* Culture Values • Make Bold Bets: We choose courageous action over comfortable progress. • Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes. • One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone. • Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations. • Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star. • Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible. Why choose Mixpanel? We’re a leader in analytics with over 29,000 customers and $277M invested from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions. Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.

Headquarters: New York City URL: https://sanctuary.computer We are hiring a Head of Technology for the garden3d creative collective, to lead engineering at Sanctuary Computer and garden3d in the era of agentic computer code. Original job posting link About garden3d We are worker owned creative collective, innovating on everything from brands and IRL communities to IoT devices and cross platform apps. We share profit, open source everything, spin out new businesses, and invest in exciting ideas through financial and/or in-kind contributions. Our client roster includes Google, Stripe, Figma, Hinge, Black Socialists in America, ACLU, Pratt, Parsons, Mozilla, The Nobel Prize, MIT, Gnosis, Etsy & Gagosian. We’re the software team behind innovative products like The Light Phone & Mill, and we operate a global, decentralized community space collective called Index Space. We think of our garden3d as collective for creative people, prioritizing a happy, talented, and diverse studio culture. We work on projects that bring value to our world, and we balance deep care for the work we do with a genuine curiosity about life outside of our jobs. Sanctuary Computer - Development At Sanctuary Computer we’re building a different type of technology shop – one that prioritizes close collaboration between the client and the craftsperson. Our projects range from design-forward websites, to robust web apps, to native mobile development. XXIX - Design When we started XXIX in 2013, we set out to create a different kind of design studio and we’ve thrived because we continually ask what a creative practice can be. We’re building a radically different kind of organization that values autonomy, growth, transparency, and shared responsibility. Index - Community Index is network of physical spaces all around the world, Index provides space for the exchange of knowledge and tools. We nurture trust within the creative community through generosity and abundance of ideas and care. garden3d TK — Media At garden3d, we’re in the early stages of building an experimental media company exploring emerging themes related to the evolving landscape of technology, design and culture. We aim to monetize this outlet, publish books, produce screenplays, and release music. Plus, our partner organizations Lightphone Mill IngredientAI ⛰️ The Head of Technology Role The garden3d Head of Technology has one mandate: everything we build works, holds up in production, and gets built the smartest way available to us. We are a house of brands - Sanctuary Computer (development), XXIX (design), Index Space (community), USB Club (digital community), and the garden3d umbrella itself - and a lot of what all of them ship runs on software we wrote. Working in close partnership with our founder & president Hugh Francis, this person sets the engineering standard, and builds the culture that holds it. You can be based anywhere. A lot of our people are in New York and there's some gravity here, but we already work across timezones and we would happily hire in Europe, Singapore, Chicago, or wherever you are. If you're the right person, we want to hear from you. This role works with studio leads, developers, designers, project managers and clients across every garden3d vertical. This person can move between a Rails migration, a Next.js app, a firmware release plan and an agent loop in the same week, and raise the bar on each of them. They span all of garden3d, but their home base is Sanctuary Computer, where roughly 70% of their time goes. Our development studio is where the engineering standard gets set, and where it either holds or slips: architecture, code review, estimation, and the hardest technical calls on our biggest projects. The other 30% goes to garden3d's broader technology story: how we ship product for USB Club, build with agents across the collective, which tools and platforms we bet on, and what we build for ourselves. They are also how we get better people. Our work is only as good as the engineers making it, so this person hunts for exceptional talent, sells them on us, and sets them up to do the best work of their careers. The ideal candidate looks at a worker-owned collective with four studios, an open P&L and clients like Google, Stripe, Brooklyn Museum and The Nobel Prize, and sees an engineering practice they can propel among the best in the world. Responsibilities & Mandates ️ Systems that hold up We build web apps, native apps, data pipelines, content platforms and connected devices for clients who can't afford for them to fall over. This person has engineered complex systems for a long time, and it shows in the architecture they draw before a line is written. They own the technical blueprint on our most important projects, and they make the hard calls on the rest: what to build, what to buy, and what to leave out. All in on agentic development The way software gets built changed, and we intend to be ahead of it. This person is already deep in it: loop engineering, agents running against evals, agents that open their own PRs, and the guardrails that make all of that trustworthy. They make agentic development the default way Sanctuary Computer works, and they can tell the difference between a demo and a system a team can rely on. Practical engineering We strongly prefer convention over configuration, boring technology, and platforms that let a small team ship a lot. TypeScript is the default language, Rails and Phoenix handle what they're best at, and we'd rather deploy to a platform like Render or Heroku than run our own infrastructure. This person practices value engineering: the simplest thing that works, built well, at a cost the client is glad to pay. Code quality at Sanctuary Computer Sanctuary Computer is where our engineering standard lives, so this is where most of their energy goes. They set what good code review looks like, keep our senior developers sharp on architecture and quality, and make sure that bar holds without slowing the team down. Hiring and empowering the very best They are a magnet for exceptional engineers. They know where to find them, how to convince them, and how to give them enough room to do their best work while still holding them to the standard. People who work for this person should get visibly better, and should say so. Estimation, scoping and delivery They make sure our teams can reliably estimate and story point the work ahead, and that we deliver at a pace that meets the dates we promised and protects our margins. When an estimate is wrong, they find out why and fix the process. The technical voice in new business Our clients include Google, Stripe, Figma, Mozilla and The Nobel Prize. This person joins new business calls as the trusted technical consultant, scopes the work, writes the technical side of proposals, and can explain a hard tradeoff to a client's CTO and their CEO in the same meeting. Hardware sense We're the software team behind The Light Phone and Mill, so a good share of our work touches devices. This person doesn't need to be a firmware engineer, but they understand how hardware works, where it constrains the software, and how to plan a project that spans both. The garden3d technology story Across the collective, they decide which tools and platforms we bet on, how every studio uses agents, and which internal tools are worth turning into products. When someone at garden3d asks "how should we build this?", this person has the answer, or knows who does. Culture They model garden3d's values of partnership, curiosity, and accountability. The engineers they lead do the best work of their careers here, because the feedback is honest, the recognition is earned, and the craft rubs off Special Projects In addition to day to day responsibilities, here’s an idea of some of the projects this role may spearhead or support in coming years → • Making agentic development the default way Sanctuary Computer builds, with loops and evals the whole team trusts • Setting the shared technical conventions every garden3d studio builds from • Landing the kind of flagship engineering engagement that changes what people think we do • Hiring the next generation of the engineering team, across every garden3d studio • Turning the internal tools and agents we build for ourselves into products • Partnering with the Head of Design so our own studio websites are as well engineered as they are designed Qualifications This is a great opportunity for someone looking to make a significant impact in a growing, dynamic company. Based on the responsibilities of this role, we think the right candidate has the following experience and skills: Must have: • 12+ years building software, at least three of them leading engineers inside a studio, agency, startup or founder-led company • Deep experience engineering complex systems, shipped and run in production: distributed services, data pipelines, multi-platform pr...

Headquarters: United States - Remote Tebra only initiates contact with candidates via email from an official Tebra email address (@tebra.com, @patientpop.com, or @kareo.com) or through our applicant tracking system, Greenhouse. We will only ask you to provide sensitive personal information through our official application portal — not via social media or text message. We do not conduct interviews via instant messaging. About the Role Tebra’s Sales Development Representative (SDR) plays a critical supporting role in the outbound motion, focused on targeted outreach, initiating first conversations, and feeding early-stage pipeline to Account Executives. This role is essential to building consistent top-of-funnel coverage and creating qualified opportunities through disciplined execution. The SDR will execute high-volume outbound motions with consistency, resilience, and attention to detail. Success in this role requires comfort with rejection, strong organizational skills, and the ability to convert conversations into qualified meetings. The ideal candidate is coachable, gritty, and motivated by measurable progress and improvement. Your Area of Focus • Targeted Prospecting & Outreach: Execute daily outbound prospecting activities against defined target lists using phone, email, and sequencing tools to generate initial conversations. • Conversation to Meeting Conversion: Qualify early-stage interest and convert conversations into scheduled meetings for Account Executives, ensuring high-quality handoffs. • Top-of-Funnel Coverage: Build and maintain consistent coverage across assigned prospect segments to ensure steady pipeline flow into the AE team. • Execution Discipline: Follow defined prospecting cadences, sequencing standards, and activity expectations with consistency and attention to detail. • Performance Goals: Meet or exceed monthly and quarterly sales targets, contributing to the overall success of the outbound sales team. • Collaboration with AEs: Partner closely with Account Executives to align on target accounts, messaging feedback, and meeting quality.pact. • CRM Utilization: Maintain accurate and up-to-date records in Salesforce (or HubSpot), tracking prospect interactions and progress throughout the sales cycle. • Team Support: Collaborate with colleagues, sharing insights, strategies, and best practices to enhance team performance and collective success. Your Professional Qualifications • Strong work ethic and willingness to put in high-volume effort • Familiarity and some experience with prospecting, cold calling and pipeline creation. • Strong understanding of sales methodologies and pipeline management. • Excellent communication and negotiation skills, with the ability to build rapport and trust with prospective clients. • Ability to thrive in a fast-paced, performance-driven environment. • Exposure with CRM & sales engagement tools, particularly Salesforce and Outreach. • A self-starter with a growth mindset and eagerness to learn and improve. • An ability to thrive in a fast-paced environment #LI-AH1 #LI-Remote We are dedicated to attracting and retaining top talent with competitive and fair compensation. For this position, this range reflects our Zone 1 (National Average) pay band. Your specific compensation is thoughtfully determined by your experience, qualifications, the specific requirements of the role, and your Geo Zone. Our geo-zone system ensures your pay is competitive for your location, recognizing varying costs of labor across regions. Our four geo zones are designed to reflect this: Zone 1: National Average Zone 2: Moderately Higher Cost Regions Zone 3: High-Cost Regions Zone 4: Lower-Cost Regions Beyond base compensation, Tebra offers eligible employees the opportunity for variable pay and a robust benefits package, reflecting our commitment to your overall well-being. In compliance with California pay transparency laws, the specific compensation range applicable to your Geo Zone will be shared during your initial talent screen. Zone 1 (National Average) $57,000—$65,000 USD About Tebra Tebra is the only all-in-one EHR+ platform built exclusively for independent healthcare practices. Designed to replace the clunky, fragmented tools built for corporate systems, Tebra connects EHR software, billing, automation, telehealth solution, and marketing — so providers can spend less time on admin and more time with patients. More than 42,000 private practices trust Tebra to streamline operations, increase revenue, and reduce burnout — helping clinicians leave work on time and rediscover their purpose. Learn more at www.tebra.com. Our Values Start with the Customer We get to know our customers - and their patients - and look at the world through their lens. Keep It Simple Healthcare is too complex. We aim to simplify it for everyone. Stay Entrepreneurial We reject the status quo and solve problems with creativity, perseverance, and a bias to action. Better Together We are diverse, humble, and collaborative. We put the team first and win together. Celebrate Success Life is short and joy is underrated. We take time to have fun and celebrate success. Perks & Benefits United States: In addition to our healthcare benefits, we also offer amazing perks! Need work from home basics? We offer a discount through Dell! We also offer a number of resources to help you keep your mind and body healthy. Check out Gympass for a great workout, or TelusEmployee Assistance Program to find mental health resources, along with other resources for everyday occurrences. Costa Rica: To assist with all of life’s needs, Tebra also offers a wellness and childcare subsidy and a University/Education discount! We also offer a number of resources to help you keep your mind and body healthy. Check out Gympass for access to health and fitness apps, or Telus Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences. Compliance & Privacy Disclosures NOTE: Tebra is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. California residents who apply or are recruited for a job with us: please carefully review our California-specific Privacy Notice under the California Consumer Protection Act here: https://www.tebra.com/privacy-policy/california-supplemental-notice/ If you would like to report a fraudulent Tebra job posting, please contact us at [sign in to see the email] and consider reporting your experience to the FBI's Internet Crime Complaint Center or the Better Business Bureau to help keep others safe online, too. As part of our commitment to a fair and efficient hiring process, Tebra utilizes Greenhouse Notetaker, Greenhouse's native interview intelligence tool, for our phone and video screenings. This technology records and transcribes interviews to help us ensure consistency, reduce bias, and make more informed hiring decisions. By applying for this position, you acknowledge that your interview may be recorded.

Headquarters: Colombia, Remote About Sezzle: With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping! About the Role: We are seeking a talented and motivated Chargeback Operations Intern who is best in class with a high IQ plus a high EQ. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement. As a Chargeback Operations Intern, you will be responsible for analyzing and responding to card and ACH disputes filed against Sezzle. Working closely with our fraud/risk team and our customer disputes team, you will navigate issues on a case by case basis to determine the best course of action to help our customers get unstuck. Analysts will also make recommendations to our management on how to improve and scale our processes. We are looking for a teammate who can work full-time Monday through Friday between 9:00 am - 5:30 pm - Central Time. This will be a paid internship. What You'll Do: • Investigate disputed credit card, debit card, and ACH transactions and take suitable action to resolve those disputes within the allowed timeframes. • Work cross functionally with relevant departments (fraud, disputes) to determine next steps on a case to case basis. • Investigate individual transactions using internal policies and review methodologies to identify patterns or trends. • Understand our systems and tools; investigate account patterns through data analysis. • Collaborate with analysts, operations specialists, data scientists and engineering to improve our loss prevention mechanisms, processes and tools. • Learn and maintain strong domain knowledge of the world of fraud including prevention techniques and technologies. • Maintain or exceed established service level agreements (SLAs) for timely resolution of queued cases to minimize potential losses. • Handle escalations from internal and external stakeholders in a professional and efficient manner. • Demonstrated experience working with Claude or equivalent large language model tools is required; candidates must be comfortable leveraging AI to enhance productivity, research, and communication. What We Look For: • Experience in analyzing data and comfortable making impactful decisions in a fast-paced and sometimes ambiguous environment • Attention to detail and ability to multitask • Excellent problem-solving and analytical skills • Strong business judgment and communication skills • Ability to self-start and work with minimal supervision after training About You: • You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed. • You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things • You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking. • You earn trust - you listen attentively, speak candidly, and treat others respectfully. • You have backbone; disagree, then commit - you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly. • You deliver results - you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle. What Makes Working at Sezzle Awesome: At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire. Compensation: The salary for the Chargeback Operations Intern is $2.800.000 COP monthly. #Full-time