Your privacy matters to us. This Privacy Policy explains what personal information Hovertask collects, why we collect it, who we share it with and the choices you have. It applies to hovertask.com and every part of Hovertask, and should be read together with our Terms of Service.
We handle personal data in line with the Nigeria Data Protection Act 2023 and related regulations.
1 Who we are
Hovertask is an online platform where people hire professionals, find freelance projects and jobs, buy and sell on a marketplace, complete social tasks and advertise. Hovertask is the data controller for the personal information described here.
2 Information we collect
Information you give us
- Account: your name, email address, username, phone number, password (stored encrypted) and referral code.
- Profile and onboarding: interests, location, profile photo and the social media accounts you choose to link.
- Professional profile: headline, bio, skills, rates, photo, contact details you choose to show, and your NIN (see below).
- Posts and listings: freelance projects, jobs, applications, marketplace products, campaigns and task proofs (such as screenshots).
- Payments and withdrawals: payment references and amounts, and the bank account details you give us for withdrawals.
- Verification (KYC): identity documents you upload when asked.
- Messages: what you send to us through the contact form or support.
Information collected automatically
- Device and log information such as IP address, browser type, pages visited and the date and time of visits.
- Cookies (see "Cookies" below).
3 How we use your information
- To create and run your account and provide the features you use.
- To process payments, wallet funding, listings, membership and withdrawals.
- To review professional profiles, posts, listings, campaigns and task proofs, and to prevent fraud and abuse.
- To pay task earnings and referral bonuses to the right person.
- To send you service messages: verification codes, payment receipts, reminders (for example before a listing expires) and replies to your enquiries.
- To improve Hovertask and keep it secure.
- To meet our legal obligations.
We rely on your consent, on what is needed to provide the service you asked for, on our legitimate interest in keeping Hovertask safe, and on legal obligations.
4 Your NIN and identity details
- We ask professionals for their National Identification Number (NIN) only to confirm who they are before a profile is listed.
- Your NIN is stored encrypted, can be seen only by authorised Hovertask administrators, and is never shown on your public profile or to other users.
- Identity documents uploaded for KYC are treated the same way and used only for verification and fraud prevention.
5 What other people can see
- Professional profiles are public while listed: your name, photo, headline, bio, skills, rates, location, profile views and the contact details you chose to show (WhatsApp, email, portfolio, LinkedIn).
- Marketplace listings show your product details, location and the contact details you add.
- Freelance projects and jobs show the details you post. Employers you apply to can see your application.
- Advertisers can see the proof you submit for their tasks.
Please only share contact details you are happy for others to see.
8 How long we keep information
We keep your information for as long as your account is open and as long as needed for the purposes above. Payment and transaction records are kept for as long as the law requires. When information is no longer needed, we delete it or make it anonymous.
9 How we protect your information
We use HTTPS, encrypted passwords, encryption for sensitive details such as your NIN, restricted admin access and regular reviews of how data is handled. No online service is completely secure, so please keep your password private and tell us straight away if you notice anything unusual on your account.
10 Your rights
Under the Nigeria Data Protection Act 2023 you have the right to:
- ask for a copy of the personal information we hold about you;
- ask us to correct information that is wrong or incomplete;
- ask us to delete your information, where we no longer need it;
- object to or ask us to limit some uses of your information;
- withdraw consent you gave earlier;
- receive your information in a common format; and
- complain to the Nigeria Data Protection Commission (NDPC).
You can update most details yourself in your dashboard settings. For anything else, contact us and we will respond within the time the law requires.
11 Children
Hovertask is for people aged 18 and over. We do not knowingly collect information from children. If you believe a child has created an account, please contact us and we will remove it.
12 Changes to this policy
We may update this Privacy Policy from time to time. We will change the date at the top of this page and, for important changes, let you know by email or in your dashboard.
13 Contact us
For privacy questions or to use your rights, reach us through our contact page or email hovertask@gmail.com.
Questions about this page?
Our team is happy to help. Send us a message and we will get back to you.