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Chargeback Operations Intern (Colombia)

Sezzle · posted 21 hours ago

Intermediate Anywhere in the World Less than 1 month Development

About the project

Headquarters: Colombia, Remote About Sezzle: With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping! About the Role: We are seeking a talented and motivated Chargeback Operations Intern who is best in class with a high IQ plus a high EQ. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement. As a Chargeback Operations Intern, you will be responsible for analyzing and responding to card and ACH disputes filed against Sezzle. Working closely with our fraud/risk team and our customer disputes team, you will navigate issues on a case by case basis to determine the best course of action to help our customers get unstuck. Analysts will also make recommendations to our management on how to improve and scale our processes. We are looking for a teammate who can work full-time Monday through Friday between 9:00 am - 5:30 pm - Central Time. This will be a paid internship. What You'll Do: • Investigate disputed credit card, debit card, and ACH transactions and take suitable action to resolve those disputes within the allowed timeframes. • Work cross functionally with relevant departments (fraud, disputes) to determine next steps on a case to case basis. • Investigate individual transactions using internal policies and review methodologies to identify patterns or trends. • Understand our systems and tools; investigate account patterns through data analysis. • Collaborate with analysts, operations specialists, data scientists and engineering to improve our loss prevention mechanisms, processes and tools. • Learn and maintain strong domain knowledge of the world of fraud including prevention techniques and technologies. • Maintain or exceed established service level agreements (SLAs) for timely resolution of queued cases to minimize potential losses. • Handle escalations from internal and external stakeholders in a professional and efficient manner. • Demonstrated experience working with Claude or equivalent large language model tools is required; candidates must be comfortable leveraging AI to enhance productivity, research, and communication. What We Look For: • Experience in analyzing data and comfortable making impactful decisions in a fast-paced and sometimes ambiguous environment • Attention to detail and ability to multitask • Excellent problem-solving and analytical skills • Strong business judgment and communication skills • Ability to self-start and work with minimal supervision after training About You: • You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed. • You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things • You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking. • You earn trust - you listen attentively, speak candidly, and treat others respectfully. • You have backbone; disagree, then commit - you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly. • You deliver results - you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle. What Makes Working at Sezzle Awesome: At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire. Compensation: The salary for the Chargeback Operations Intern is $2.800.000 COP monthly. #Full-time

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Head of Technology

Sanctuary Computer · 21 hours ago

Intermediate Anywhere in the World Less than 1 month Development

Headquarters: New York City URL: https://sanctuary.computer We are hiring a Head of Technology for the garden3d creative collective, to lead engineering at Sanctuary Computer and garden3d in the era of agentic computer code. Original job posting link About garden3d We are worker owned creative collective, innovating on everything from brands and IRL communities to IoT devices and cross platform apps. We share profit, open source everything, spin out new businesses, and invest in exciting ideas through financial and/or in-kind contributions. Our client roster includes Google, Stripe, Figma, Hinge, Black Socialists in America, ACLU, Pratt, Parsons, Mozilla, The Nobel Prize, MIT, Gnosis, Etsy & Gagosian. We’re the software team behind innovative products like The Light Phone & Mill, and we operate a global, decentralized community space collective called Index Space. We think of our garden3d as collective for creative people, prioritizing a happy, talented, and diverse studio culture. We work on projects that bring value to our world, and we balance deep care for the work we do with a genuine curiosity about life outside of our jobs. Sanctuary Computer - Development At Sanctuary Computer we’re building a different type of technology shop – one that prioritizes close collaboration between the client and the craftsperson. Our projects range from design-forward websites, to robust web apps, to native mobile development. XXIX - Design When we started XXIX in 2013, we set out to create a different kind of design studio and we’ve thrived because we continually ask what a creative practice can be. We’re building a radically different kind of organization that values autonomy, growth, transparency, and shared responsibility. Index - Community Index is network of physical spaces all around the world, Index provides space for the exchange of knowledge and tools. We nurture trust within the creative community through generosity and abundance of ideas and care. garden3d TK — Media At garden3d, we’re in the early stages of building an experimental media company exploring emerging themes related to the evolving landscape of technology, design and culture. We aim to monetize this outlet, publish books, produce screenplays, and release music. Plus, our partner organizations Lightphone Mill IngredientAI ⛰️ The Head of Technology Role The garden3d Head of Technology has one mandate: everything we build works, holds up in production, and gets built the smartest way available to us. We are a house of brands - Sanctuary Computer (development), XXIX (design), Index Space (community), USB Club (digital community), and the garden3d umbrella itself - and a lot of what all of them ship runs on software we wrote. Working in close partnership with our founder & president Hugh Francis, this person sets the engineering standard, and builds the culture that holds it. You can be based anywhere. A lot of our people are in New York and there's some gravity here, but we already work across timezones and we would happily hire in Europe, Singapore, Chicago, or wherever you are. If you're the right person, we want to hear from you. This role works with studio leads, developers, designers, project managers and clients across every garden3d vertical. This person can move between a Rails migration, a Next.js app, a firmware release plan and an agent loop in the same week, and raise the bar on each of them. They span all of garden3d, but their home base is Sanctuary Computer, where roughly 70% of their time goes. Our development studio is where the engineering standard gets set, and where it either holds or slips: architecture, code review, estimation, and the hardest technical calls on our biggest projects. The other 30% goes to garden3d's broader technology story: how we ship product for USB Club, build with agents across the collective, which tools and platforms we bet on, and what we build for ourselves. They are also how we get better people. Our work is only as good as the engineers making it, so this person hunts for exceptional talent, sells them on us, and sets them up to do the best work of their careers. The ideal candidate looks at a worker-owned collective with four studios, an open P&L and clients like Google, Stripe, Brooklyn Museum and The Nobel Prize, and sees an engineering practice they can propel among the best in the world. Responsibilities & Mandates ️ Systems that hold up We build web apps, native apps, data pipelines, content platforms and connected devices for clients who can't afford for them to fall over. This person has engineered complex systems for a long time, and it shows in the architecture they draw before a line is written. They own the technical blueprint on our most important projects, and they make the hard calls on the rest: what to build, what to buy, and what to leave out. All in on agentic development The way software gets built changed, and we intend to be ahead of it. This person is already deep in it: loop engineering, agents running against evals, agents that open their own PRs, and the guardrails that make all of that trustworthy. They make agentic development the default way Sanctuary Computer works, and they can tell the difference between a demo and a system a team can rely on. Practical engineering We strongly prefer convention over configuration, boring technology, and platforms that let a small team ship a lot. TypeScript is the default language, Rails and Phoenix handle what they're best at, and we'd rather deploy to a platform like Render or Heroku than run our own infrastructure. This person practices value engineering: the simplest thing that works, built well, at a cost the client is glad to pay. Code quality at Sanctuary Computer Sanctuary Computer is where our engineering standard lives, so this is where most of their energy goes. They set what good code review looks like, keep our senior developers sharp on architecture and quality, and make sure that bar holds without slowing the team down. Hiring and empowering the very best They are a magnet for exceptional engineers. They know where to find them, how to convince them, and how to give them enough room to do their best work while still holding them to the standard. People who work for this person should get visibly better, and should say so. Estimation, scoping and delivery They make sure our teams can reliably estimate and story point the work ahead, and that we deliver at a pace that meets the dates we promised and protects our margins. When an estimate is wrong, they find out why and fix the process. The technical voice in new business Our clients include Google, Stripe, Figma, Mozilla and The Nobel Prize. This person joins new business calls as the trusted technical consultant, scopes the work, writes the technical side of proposals, and can explain a hard tradeoff to a client's CTO and their CEO in the same meeting. Hardware sense We're the software team behind The Light Phone and Mill, so a good share of our work touches devices. This person doesn't need to be a firmware engineer, but they understand how hardware works, where it constrains the software, and how to plan a project that spans both. The garden3d technology story Across the collective, they decide which tools and platforms we bet on, how every studio uses agents, and which internal tools are worth turning into products. When someone at garden3d asks "how should we build this?", this person has the answer, or knows who does. Culture They model garden3d's values of partnership, curiosity, and accountability. The engineers they lead do the best work of their careers here, because the feedback is honest, the recognition is earned, and the craft rubs off Special Projects In addition to day to day responsibilities, here’s an idea of some of the projects this role may spearhead or support in coming years → • Making agentic development the default way Sanctuary Computer builds, with loops and evals the whole team trusts • Setting the shared technical conventions every garden3d studio builds from • Landing the kind of flagship engineering engagement that changes what people think we do • Hiring the next generation of the engineering team, across every garden3d studio • Turning the internal tools and agents we build for ourselves into products • Partnering with the Head of Design so our own studio websites are as well engineered as they are designed Qualifications This is a great opportunity for someone looking to make a significant impact in a growing, dynamic company. Based on the responsibilities of this role, we think the right candidate has the following experience and skills: Must have: • 12+ years building software, at least three of them leading engineers inside a studio, agency, startup or founder-led company • Deep experience engineering complex systems, shipped and run in production: distributed services, data pipelines, multi-platform pr...

288 · Closes 17 Nov

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Remote Office Assistant

Coalition Technologies · 22 hours ago

Intermediate Worldwide Less than 1 month Development

Coalition Technologies is seeking a reliable, detail-oriented, and highly organized Remote Office Assistant to support administrative, bookkeeping, billing, reporting, data entry, and internal operations tasks. This role is ideal for someone with strong communication skills, discretion, attention to detail, and a willingness to learn and grow within a fast-paced remote work environment. As an Office Assistant, you will help support daily administrative operations, assist with entry-level bookkeeping, organize client documents, support internal reporting, and help maintain accurate company records. This position offers strong growth potential for the right candidate, including opportunities for advancement within the Accounting team or other departments. We are looking for talented and diligent candidates who perform well on our skills assessments. Strong skills test performance may be considered even if a candidate does not meet every preferred experience or educational background requirement. Why Join Coalition Technologies? Coalition Technologies is committed to delivering high-quality work for our clients while providing our team with a fun, thriving, innovative, and growth-focused work environment. We offer: • 100% remote work with a company that has supported remote team members for more than a decade • Competitive profit-sharing bonus plan, with up to 50% of company profits paid to full-time employees each month • Competitive Paid Time Off plan that supports work-life balance • Subsidized gym memberships • Medical, dental, vision, and life insurance packages for eligible US-based team members • International Health Insurance Reimbursement Program for eligible international team members • Device upgrade and learning reimbursement programs • Career development plans with clearly defined goals and rewards • Additional job-specific incentives and bonuses Office Assistant Responsibilities As an Office Assistant, your duties will include: • Answering phones and emails • Completing entry-level bookkeeping tasks, including recording expenses, organizing receipts, and maintaining transaction records • Resolving billing issues with clients and internal team members • Providing account access, usage reports, data analysis, and other ad hoc support for team members • Supporting quality assurance checks for internal and client-facing reports • Organizing new client contracts, creating invoices, and processing client payments • Contributing to internal database maintenance, upkeep, and data entry • Researching, ordering, and distributing company-wide gifts two to three times per year • Organizing company events, competitions, and special projects throughout the year • Facilitating company holiday calendars, time-off calendars, and schedule variation calendars Required Skills and Qualifications The ideal candidate will have: • Willingness to learn, grow, and collaborate with the team and company as a whole • Excellent verbal and written communication skills • High level of discretion, ethics, and trustworthiness • Strong attention to detail and organizational skills • Ability to support administrative, bookkeeping, billing, reporting, and data entry tasks • Innovative thinking and willingness to challenge existing methods when improvement is possible • Availability to work 40 hours per week, Monday through Friday, 9:00 a.m. to 6:00 p.m. Pacific Time • Reliable remote workspace with a fast computer, quality internet, camera, microphone, and speakers Preferred Skills • The following experience is preferred but not required: • Intermediate spreadsheet skills • Experience with bookkeeping or financial record keeping • Experience with Google Sheets, Microsoft Excel, QuickBooks Online, and Google Workspace • Experience supporting billing, invoicing, reporting, data entry, or administrative operations Remote Work Environment Coalition Technologies is a fully remote company. Our team works remotely with the support of time tracking software, structured communication, and a company culture designed to help remote team members succeed. We have supported remote team members for more than a decade and welcome qualified applicants from around the world. Growth Opportunity This position offers a strong opportunity for growth. Successful Office Assistants at Coalition Technologies have advanced quickly and earned promotions within the Accounting team and across other departments. Compensation For candidates located in California, New York, Washington, and Colorado, the starting base pay for this position ranges from $15 to $25 per hour. Compensation may vary based on factors such as experience, qualifications, skills test performance, geographic location, and seniority of the position offered. For candidates outside of California, New York, Washington, and Colorado, compensation may fall outside the listed range.

271 · Closes 17 Nov

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Senior Software Engineer, Processing

Lithic · 22 hours ago

Intermediate Anywhere in the World Less than 1 month Development

Headquarters: Remote Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments. Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years. We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others. We're a team of 170+ across 26 states and 7 countries, headquartered in New York City. Position: Senior Software Engineer, Processing Location: Remote We are hiring a Senior Software Engineer for our Processing team to lead Lithic’s next phase of growth. The Processing team builds and maintains the real-time interfaces between Lithic and external payment networks. Every card authorization, clearing message, and settlement file flows through systems this team owns. The team manages both online and batch transaction flows across Mastercard, Visa, and Amex, along with transaction enrichment, disputes processing, and network compliance. The systems we maintain have strict latency and uptime requirements, because they sit on the critical path for every card transaction. The team also manages the physical network peering with card network partners, so infrastructure and networking expertise are important. The team primarily uses Java, Python, and Kotlin on AWS. What you'll do: • Ensure high reliability, low latency, and correctness for Lithic's transaction processing interfaces and related services • Develop new capabilities across authorization, clearing/settlement, disputes, and network integration surfaces • Ensure that the team is delivering reliable, secure, and scalable code with minimal tech debt • Evolve the infrastructure supporting physical network peering with card network partners, ensuring connectivity, failover, and capacity meet reliability requirements • Own initiatives from planning to launch, keeping stakeholders informed and aligned along the way • Participate in the team on-call rotation • Lead efforts to improve systems and processes both within the team and across engineering • Help drive strategic planning in collaboration with the engineering manager and product manager What you'll bring: • 8+ years experience shipping code in fast paced production environments • Advanced distributed system instincts and design skills • Experience driving large cross-functional projects across engineering, product, and operations teams • A proven commitment to empathy and inclusion • Excellent communication skills • Growth mindset and continuous desire to learn and improve is a must • An interest in fintech and the payments space is preferred The annual US salary range for this role is $160,000 - $200,000 plus equity. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications. This is a remote position. However, candidates must be located in the United States, Canada (Ontario or British Columbia), Netherlands, Poland, or Czech Republic. We do not offer visa sponsorship or assistance. This is a hybrid position. Candidates must be located within a commutable distance to our NYC office in Soho. We do not offer visa sponsorship or assistance. Crack the code A hidden code is tucked into this application. Find it and enter it below to continue. 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 Benefits for Full-Time US Employees: • Unlimited PTO • 12-weeks fully paid parental leave • 4-Week Fully Paid Sabbatical (earned at your 5-year anniversary) • Work From Anywhere: work from anywhere in the world 4-weeks each year • 3% cashback on card purchases with your complimentary Privacy.com employee account • Health, vision, and dental insurance; HSA Contribution Match • 401(k) match • Voluntary Life Insurance and STD/LTD NYC-based employees work from our SoHo office three days a week. Tuesdays and Thursdays are our core days, and you'll choose a third day that works for your schedule and team needs. In-office employees receive: • Commuter benefit • Catered lunch every Tuesday and Thursday

219 · Closes 17 Nov

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Contract Technical Recruiter

Clover Health · 22 hours ago

Intermediate Anywhere in the World Less than 1 month Development

Headquarters: Remote - USA Clover Health’s People Operations team is the strategic force behind our human capital management. We attract and recruit top talent and we’re proud of our data-driven approach to talent engagement and feel privileged to support our global workforce. We’re looking for an experienced Contract Technical Recruiter to join our high-performing Talent Acquisition team for a six-month engagement supporting our subsidiary, Counterpart Health, partnering with stakeholders across every team to understand business objectives, develop strategic hiring plans, and recruit amazing talent. Our ideal candidate has experience recruiting for a variety of technical skill sets ideally in the HealthTech space and is eager to take on the challenge of our growing company and working with some of the best tools on the market. Most importantly, you are excited to experiment with new approaches to talent acquisition in order to build a best in class team at Clover Health. As a Contract Technical Recruiter you will: • Own full-cycle recruiting for a subset of Clover's technology teams. Partner with hiring managers to understand role scope and business needs in order to build out effective job descriptions, hiring/interview plans and targeted sourcing strategies. • Track, analyze, and share pipeline and performance data with hiring teams and internal recruiting partners, facilitate good decision making and advise on roadblocks in tandem with recommended solutions to deliver top talent. • Find ways to enhance the Clover talent brand to attract top talent. Develop creative sourcing tactics to actively engage passive candidates and increase pipeline diversity. • Use market intelligence and funnel metrics to inform your search strategy and build a trusting relationship with leaders and hiring managers. • Serve as the first point of contact with prospective candidates through effectively pitching Clover and the hiring teams. Success in this role looks like: • Self-driven to gather and organize the data you need to build and execute successful searches leveraging AI and automation wherever possible. • You consistently show up as a strategic partner with strong data insights to inform good decision making. • You actively come up with solutions to problems and influence both candidates and hiring teams and manage changing environments and priorities seamlessly. You should get in touch with us if: • You have at least 5 years of experience as a technical recruiter with at least a year of in-house experience, preferably in a high growth HealthTech organization • You have a proven track record of sourcing, assessing, and pitching candidates with niche skill sets and strong understanding of the US HealthTech space. • You have a high sense of accountability and ownership, you drive processes and facilitate good decision making. • You are committed to comprehensive search, candidate and pipeline data and have direct experience using data to influence hiring teams and candidates. • You have experience leveraging Greenhouse, GEM, LinkedIn and AI tooling to develop job descriptions, hiring plans, and talent maps for unique and niche roles. Benefits Overview: • Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. • Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. • Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. • Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: • Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities • Reimbursement for office setup expenses • Monthly cell phone & internet stipend • Remote-first culture, enabling collaboration with global teams • Paid parental leave for all new parents • And much more! About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most. We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility. #LI-REMOTE Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc. A reasonable estimate of the base salary range for this role is: $76,900—$100,000 USD

287 · Closes 17 Nov